Average Reviews:
(More customer reviews)This horse was an amazing gift to my 6 yr old daughter who LOVES horses AND barbie so it was a homerun gift for sure!
Got it home out of package, put the batteries in it, worked literally for all of 20-30 seconds before making a loud crazy clicking sound inside. NO force or drops or anything, in fact nobody was even touching it, it walked a bit stopped, fell over and started clicking loudly.
Called the number on the box for service at Mattel, spoke to a guy who said "oh yes item J9488, hum your the 3rd call today I have had on this item" (and it was only noon when I called) so I guess others are having trouble too.
They don't have the horse in stock to send a replacement, so their solution was to send a check for $28 that is of course AFTER we mail the broken item back to them at Mattel.
Spent a good 30 mins driving around today, walmart target and toys r us are out of stock, so now I have a 6 yr old who wants this horse, mattel has none to offer (wonder why) and I can't find one to even swap it out with.
Not sure if we got a bum horse OR like the phone rep and other reviews here state, we might just have a bum product.
Try explaining that to a 6 yr old though.
UGHH
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Mattel Barbie Forever Tawny 10-Inch HorseMeet Tawny, Barbie's best friend and partner on the trails. This Palomino girl clip-clops and neighs just like a real horse! This horse whinnies, neighs, and walks her way into every child's heart. This toy will provide hours of enjoyment for horse lovers ages four through ten. Horse Talk Before you take Tawny out of the corral, make sure she is groomed properly by brushing her silky blonde mane. And don't forget to tack her with her flower-trimmed saddle, pink bridle, and matching saddle pad. Tawny also loves to hold the basket in her mouth as she carries Barbie around. Tawny measures approximately 10 inches tall from the hooves to the top of her head. She is the ideal height to carry a 12-inch posable doll (not included). This horse treads easily over hard surfaces, but carpet and uneven surfaces are a challenge. And she withstands mild falls and rough child's play without missing a beat. The bridle and saddle slip on easily and her mouth is magnetic to hold the basket. She walks with or without a rider, but it is much more fun to watch Barbie ride around. Tawny requires four AAA batteries (not included) to bring her alive.Tawny is the horse of every little girl's dreams. Children love to braid and brush her majestic mane and tail. Plus, her loud whinnies and neighs are so realistic, it is like music for horse lovers. She comes with beautiful accessories, including a saddle, saddle pad, bridle, and flower basket. At 10 inches tall she is easily stored away; when she is brought back out the kids are amused for hours. With all this and more, Tawny will quickly become your future equestrian's favorite toy.
What's in the Box Horse, saddle, saddle pad, bridle, brush, and basket.
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